31 Oct 2011, 11 AM onwards: U Mobile customers were disappointed by an unexpected nationwide outage that lasted almost five to six hours. Their Facebook and Twitter pages were bombarded with countless questions, disappointed complaints, unhappy remarks, etc.31 Oct 2011, 11:47 PM: U Mobile posted a video on their Facebook page - U Mobile CEO apologises for service interruption on 31 Oct.
02 Nov 2011, 7:17 PM: U Mobile posted an explanation on their Facebook page. In summary, the outage was caused by an unexpected glitch during the upgrading of their high speed network.
04 Nov 2011, 10:56 PM: I received an SMS from U Mobile with the same content as per their Facebook status posted on 02 Nov. Screenshot below.
09 Nov 2011, 2:47 PM: I received another SMS from U Mobile - For monthly data package users, you will receive an additional FREE 500MB a month, starting from 10 Nov 2011 until 31 Jan 2012. Screenshot below.
09 Nov 2011, 4:15 PM: I received another SMS from U Mobile - As promised, enjoy FREE local SMS to all Telco on 10 Nov. Screenshot below.
09 Nov 2011: The FREE SMS and data reminder was also communicated on their Facebook page.10 Nov 2011, 7:41 AM: I received an SMS notification that U Mobile has added 500MB to my data plan gradually this morning.
Good stuff I suppose.
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